Privacy Policy
This privacy policy ("Policy") describes how Handicapper.net Inc. ("Right Angle Sports", "RAS", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide through the RAS website (raspicks.com), the RAS Picks mobile apps for iOS and Android, or in the course of purchasing any RAS services (collectively, "Website"; references to the Website include the RAS Picks apps). The Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection of personal information
We receive and store any information you knowingly provide to us when you create an account, make a purchase, or contact us through the Website. This includes your name, email address, any additional email addresses you add to receive alerts, a phone number if your account has one, and any other contact information you provide. Your email address is required for you to be able to log in to the Website and access any purchased RAS services. We use your contact details to send the release warnings and service alerts you choose to receive, by email, push notification, or Telegram. Your name is used for customer service.
If you use Support chat, we store the messages and any images you send so we can respond to you and keep a record of your support history.
Information collected automatically
When you use the Website our servers automatically record information that your browser or device sends. This data may include information such as your device's IP address, an approximate location derived from that IP address (city, region and country), browser type and version, device type, operating system type and version, app version, language preferences or the webpage you were visiting before you came to our Website, pages and screens of our Website that you visit, the time spent on them, how you interact with features, information you search for on our Website, access times and dates, and other statistics. Some of this information is associated with your account. We use approximate location for account security and to help prevent fraud, not to track where you are.
We also collect crash reports and performance diagnostics to find and fix problems. When an error occurs, a diagnostic report may include a short recording of the screens you were viewing at the time.
Mobile apps
If you allow notifications in the RAS Picks app, we store a push notification token for your device, along with your app version, so we can deliver the alerts you choose to receive. You can turn notifications off at any time in your device settings.
The RAS Picks iOS app does not use third-party advertising or tracking technologies. We do not use information from the app to track you across other companies' apps or websites, and we do not share it with data brokers.
Mobile information and SMS
If you choose to add a mobile phone number to your account, we use it to send you SMS alerts, service announcements, and promotions about RAS services that you have opted in to receive. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties or affiliates for any purpose.
Purchases
Purchases made on our website are processed by a third party payment processor, Stripe (stripe.com). Stripe may ask you for personal and/or non-personal information, such as your name, address, email address, credit card information, or other Personal Information. Stripe has a privacy policy (stripe.com/privacy) that describes their collection and use of personal information. RAS does not control Stripe or its collection or use of information. Any questions or concerns about Stripe's practices should be directed to Stripe.
Stripe provides us with certain non-personal information relating to purchases made by visitors to the Website. The non-personal information may include details of the purchase such as the date, amount paid, and product purchased. The non-personal purchase information may be linked to the Personal Information you provide to us (typically limited to your email address, as stated above). Stripe does not supply us with any of your other Personal Information such as your name, street address, or credit card information. We share your name and email address with Stripe to create your customer record.
Purchases made in the RAS Picks iOS app are processed by Apple through In-App Purchase. Apple handles your payment information under its own privacy policy (apple.com/legal/privacy). Apple provides us with details of each transaction, such as the product purchased, the date, the price, and a transaction identifier, so we can add the purchase to your RAS account. We do not receive your payment card information from Apple.
Service providers
We do not sell your Personal Information. We share information with service providers only as needed to operate the Website and provide RAS services, and they may use it only to perform those services for us. These include:
- Hosting and storage: Google Cloud and Cloudflare.
- Payments: Stripe (website purchases) and Apple (iOS In-App Purchase).
- Email delivery: SendGrid.
- Verification codes and text messages: Twilio.
- Alerts: Apple Push Notification service and Google Firebase Cloud Messaging for push notifications, and Telegram if you connect your Telegram account.
- Analytics: Mixpanel and Plausible.
- Crash reporting and diagnostics: Sentry.
On our website (not in the iOS app), we may also use advertising and affiliate partners, as described in the Cookies section below.
Managing personal information
You are able to update your Personal Information in your "Account Settings" on the Website. This includes your email address and any additional email addresses or phone numbers you may provide, as described above.
You can delete your account at any time. In the app or on the Website, go to Account Settings and choose Delete account. You can also email admin@raspicks.com from the email address on your account, as described on our account deletion page. Deleting your account removes your name, email addresses, phone numbers, login credentials, registered devices and messaging preferences, signs you out on every device, and cancels any active website subscription. Once deleted, you will no longer be able to access the services you have purchased from RAS.
When you update information, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after deletion of such information from your account for a retention period. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, your rights to access, add to, and update your information cannot be enforced after the expiration of the retention period.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
Use and processing of collected information
Any of the information we collect from you may be used to personalize your experience; improve our Website; improve customer service; process transactions; send notification emails such as password reminders, updates, etc; and operate our Website. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
We may process Personal Information related to you if one of the following applies: (i) You have given their consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (ii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Information transfer and storage
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with us using the information provided in the Contact section.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
The right to object to processing
Where Personal Information is processed for a public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner by email at admin@raspicks.com. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website, please contact us.
Newsletters
We offer electronic newsletters which you may voluntarily subscribe to. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Cookies
The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behavior. This applies to our website only; the RAS Picks iOS app does not use third-party advertising or tracking technologies.
Links to other websites
Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.
In particular, as noted above, purchases made through the Website are handled by Stripe and all such transactions, including any Personal Information or non-personal information collected by Stripe, are under the control of Stripe. We encourage purchasers to read Stripe's Privacy Policy (stripe.com/privacy).
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.
Data breach
In the event we become aware that the security of the Website has been compromised or users’ Personal Information has been disclosed to unrelated third-parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will send you an email.
Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred.
Changes and amendments
We reserve the right to modify this privacy policy relating to the Website at any time, effective upon posting of an updated version of this Policy on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website.
Contacting us
If you have any questions about this Policy, please contact us by email at admin@raspicks.com.